E-COMMERCE & SHOPIFY GROWTH
A complete e-commerce solution with Shopify development, TikTok Shop, ads, automation, CRM and more.
Shopify Development
TikTok Shop & Ads
AI Bot Development
CRM & Automation
Growth & Marketing
Shopify Store Build & Growth System
Client
LUMIXO
Category
E-commerce / Shopify / Digital Marketing
Services
Shopify Store Development · E-commerce Development · Shopify Store Optimization · TikTok Shop Setup · TikTok Ads · AI Bot Development · Customer Support Automation · CRM Setup · Marketing Support · Conversion Optimization
Timeline
Ongoing
The challenge
LUMIXO needed a stronger digital commerce infrastructure to support its camera and lens brand, improve its online shopping experience, reach more customers, and create a more efficient system for handling customers and sales.
What we did
01
Rebuilt the storefront
A custom Shopify build with a clearer catalog structure, faster product pages, and a checkout path with fewer drop-off points.
02
Opened a second sales channel
TikTok Shop set up and synced with the catalog, supported by ad creative and campaign management.
03
Automated customer support
An AI bot handling order status, sizing, and returns questions, with clean handoff to a human when needed.
04
Connected the back office
CRM setup so leads, customers, and follow-ups live in one place instead of scattered inboxes.
The outcome
- One connected system covering storefront, social commerce, support, and CRM.
- Repeat customer questions answered automatically, around the clock.
- A store the team can update themselves without developer help.
- Ongoing optimization work based on real store data.